These terms and conditions (the “Responsive AI Terms”) are an integral part of the Master Subscription Agreement or other written subscription agreement in which Responsive licenses its software to its Customers (“you”, “your”) (the “Agreement”). They apply to your access and use of any Responsive AI feature(s) and, if applicable, your Responsive AI Add-On Subscription. All capitalized terms used herein shall have the same meaning as in the Agreement.In the event of a conflict between the Responsive AI Terms and the Agreement, the Responsive AI Terms will control.

“Responsive AI” refers to any feature(s) or functionality provided by Responsive that utilizes techniques such as generative artificial intelligence, natural language processing and  machine learning for strategic response management, including but not limited to RFPs, RFIs, DDQs, ESG questionnaires, Security Questionnaires, Vendor Risk Assessments, and proposal generation.

Subscription Terms and Subscriptions. Features and functionality of Responsive AI Add-On Subscriptions are outlined on our website and Documentation for the applicable Subscription Plan. Unless otherwise stated, the Subscription Term for a Responsive AI Add-On shall align with your primary Subscription Term to the Software, including any renewal Subscription Terms.

Improving Responsive AI. Responsive does not use Customer Data to train  machine learning models for Responsive AI. Your use of Responsive AI does not grant us any rights to Customer Data for training purposes.Responsive may use anonymized data from Your use of Responsive AI for model improvement when you provide voluntary feedback or give explicit permission.

Input and Output.  Input provided by you to Responsive AI (“Input”) and the resulting output (“Output”) are considered data owned by you ( “Data”). You are responsible for the content and use of your Data, ensuring compliance with applicable  laws, these Responsive AI Terms, the Agreement, and our Acceptable Use Policy. Output may not be unique and could be the same or similar to content generated for others.

Responsive AI Usage Restrictions. You may not use Responsive AI or the Output to (i) develop competing models or services; (ii) falsely represent Output as solely human-generated; (iii) create spam content; or (iv) violate any usage guidelines or technical parameters.Your use of Responsive AI is subject to fair and reasonable usage restrictions to ensure optimal performance and fair use across all Responsive AI users. Consequently, your access to AI features may be reduced by Responsive with reasonable advance notice or may require an upgrade or additional purchase. You acknowledge and agree that if you exceed what we determine to be reasonable usage: (a) you may be required to purchase additional usage rights to continue accessing and using Responsive AI; and (b) Responsive AI may disable or degrade performance of certain Responsive AI.

WARRANTY DISCLAIMER. RESPONSIVE MAKES NO WARRANTY AS TO THE RESULTS OBTAINED FROM THE USE OF RESPONSIVE AI. USE IS AT YOUR OWN RISK. DO NOT RELY SOLELY ON OUTPUT WITHOUT INDEPENDENT VERIFICATION. OUTPUT MAY CONTAIN INACCURACIES AND DOES NOT ACCOUNT FOR EVENTS OR CHANGES OCCURRING AFTER AI MODEL TRAINING. NO  INFORMATION, SUGGESTION, OR OUTPUT, OBTAINED BY YOU FROM RESPONSIVE OR THROUGH AI FUNCTIONS, SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN

Service Level Terms Not Applicable. Notwithstanding anything to the contrary in your Agreement, any Downtime resulting from third-party service failures is not included in Availability and Downtime calculations outlined in the Agreement..

Modifications. We may modify, or update these Responsive AI Terms from time to time (including any documentation referenced in the Agreement), so you should review such terms periodically. In such cases, we will update the “Last Updated” date at the top of this page. If the changes are material, we will provide you with reasonable notice prior to the effective date of the changes, either by emailing the email address associated with your account or by notifying you through the Software. For clarity, such notice may be provided to any person designated as an administrator on your account. Your continued use of Responsive AI after any change to the Responsive AI Terms becomes effective constitutes your acceptance of the new Responsive AI Terms.