For more than a decade, Responsive has been an AI pioneer, embedding artificial intelligence at the core of our platform to transform Strategic Response Management — the people, practices, and technology that unlock organizational knowledge for profitable growth. Long before AI commanded the zeitgeist, we recognized its potential to augment how organizations handle RFPs, DDQs, security questionnaires, assessments, and even responses to ad hoc questions across the pursuit lifecycle. Our continuous innovation has kept us at the forefront of AI advancements, equipping our users with the most cutting-edge technology available.
AI has accelerated at an unprecedented rate, reshaping the way organizations operate and win business. Today, companies no longer have the luxury of considering AI as a nice-to-have. As buyer expectations rise and the volume of information requests skyrockets, the ability to deliver fast, differentiated, and highly accurate responses has become a defining competitive advantage.
But for AI to truly meet this moment, it must do more than just automate routine tasks. AI must act as a trusted partner at every step of the pursuit lifecycle, working in tandem with your teams and a trusted knowledge base to pursue more of the right opportunities and win a greater share of them. AI should not only accelerate response processes, but also make them more strategic, ensuring teams make the best use of their time and skills to confidently craft responses that stand out in a crowded, high-stakes marketplace.
That’s why we’re excited to introduce Responsive AI agents — a groundbreaking advancement in Strategic Response Management that transcends automation with deep intelligence that drives greater ROI, accelerates revenue growth, and enhances employee experiences.
What are Responsive AI agents?
Responsive AI agents are artificial intelligence systems that understand goals, plan actions, and autonomously perform multi-step tasks in collaboration with your team. These agents aren’t just tools; they are trusted AI companions performing specialized mission-critical work to help teams work faster, smarter, and with greater accuracy.
Our approach to building Responsive AI agents is centered on seamless integration. They will operate wherever your teams work, whether that’s Slack, Ask, Teams, Word, Excel, or any of your other favorite platforms.
Each agent specializes in a key function critical to the pursuit lifecycle. Some of these agents will feel familiar to Responsive customers who have already leveraged Responsive AI for Strategic Response Management.
Here’s some of the work Responsive AI agents can perform:
- Insight and decisioning. Ensure teams pursue the right opportunities by easily assessing deal fit and quickly analyzing RFPs, RFIs, DDQs, and other complex documents to extract key requirements and deliver a clear, high-level summary. Enhance and accelerate the go/no-go decision-making process, eliminating the manual effort of sifting through hundreds of pages.
- Automated document structuring. Seamlessly ingest and structure RFPs, RFIs, VSQs, ESG requests, and more — automatically denoting key sections, questions, and answers. Transform unstructured documents into an organized format to save time and remain compliant.
- Creating winning responses. Whether responding to RFPs, proactively engaging with customers through trust centers, or crafting personalized content, Responsive AI agents craft the best answers in minutes — directly from your knowledge base, with source citations and no hallucinations.
- Content management. Maintain a centralized content library to effectively democratize knowledge across your organization by automating critical knowledge management functions to keep company content current, compelling, and compliant.
- Harnessing response intelligence. Capture and analyze data to improve product development, optimize go-to-market strategies, and enable smarter strategic moves.
How we got here
Responsive AI has already delivered measurable impact for organizations worldwide, not only surfacing operational efficiencies, but also driving tangible growth. Companies across industries are leveraging Responsive AI to improve strategic response processes, enhance team productivity, and increase their competitive advantage.
- Microsoft, a five-year Responsive partner, has saved over $17M while equipping 18K sellers and experts with AI-powered content recommendations. Responsive supports the Microsoft Proposal Center of Excellence, which contributed to $10.4 billion in revenues last fiscal year.
- Maintel uses Responsive AI to bid on 25% more tenders without adding headcount, scaling its ability to win more business efficiently.
- Invicti achieves an impressive 83% win rate while responding 2.5X faster, maximizing both speed and effectiveness in competitive bids.
- Netsmart accelerates response time 10X, enabling it to submit 67% more proposals, drastically increasing revenue.
- JAGGAER saw a 15X ROI within three months of adopting Responsive AI and experienced a double-digit win-rate increase, demonstrating immediate and significant business impact.
Now, we’re taking this proven success even further with Responsive AI agents.
What’s coming
Responsive is committed to maintaining its leadership in AI and Strategic Response Management. This year, we’re accelerating innovation and plan to unveil new AI agents at breakneck speed, including the introduction of Agent Studio, a transformative tool that will allow users to create custom AI agents using natural language prompts.
Responsive AI agents provide users with unparalleled intelligence to power bids, questionnaires, trust centers, and on-demand knowledge, infusing insight, accuracy, and speed into every response. Our goal is simple: to help revenue teams focus on more winnable opportunities and execute growth strategies with confidence.
The future of Strategic Response Management is here. And we’re just getting started.