Strategic Response Management becoming the next “must-have,” go-to-market SaaS solution for growth-oriented companies 

Beaverton, Ore. – May 2, 2024 –  Responsive, the leader in Strategic Response Management software (SRM), today announced the company has enabled customers to respond to more than $500 billion in opportunities via its Responsive Platform. Strategic Response Management is rapidly becoming the next “must-have,” go-to-market SaaS solution as growth-oriented companies endeavor to put their best foot forward when responding to a growing number of deal-impacting information requests including RFPs (requests for proposals), RFIs (requests for information), security questionnaires and more.

“Out of 11,000 or so go-to-market solutions available on the market today, there are only a handful that materially impact customers’ business,” said Aragon Research CEO Jim Lundy. “Solutions such as the Responsive Platform, equipped with AI-powered Strategic Response Management capabilities, streamline labor-intensive and error-prone tasks, catering to revenue-generating businesses of all sizes.”

Today, Responsive has close to 2,000 customers of all sizes, across various industries and geographies. Key to Responsive’s success has been its deep commitment to rapid, customer-driven innovation, extensive incorporation of AI into its solutions from day one, and focus on delivering value to customers. Sample value achieved by Responsive customers include the following:

• Jumio increased the RFP win rate by more than 20% by using the Responsive Platform to centralize content, automate content review, and streamline team collaboration.
• Payscale reduced RFP and questionnaire turnaround time by 25% and increased the number of questionnaires answered by 50%.
• Xactly completed 70% of a response with one pass by the proposal team — allowing SMEs to focus on core business differentiators.

“Our customers regularly express how we’ve positively transformed their employee experience, reduced response times, helped them stay compliant, and driven greater revenue,” said Responsive CEO and co-founder Ganesh Shankar. “We are proud to have crossed the $500 billion mark in managing RFP and other information requests, which is a testament to the trust our customers have placed in Responsive to enable business growth today and in the future.”

“Since deploying the Responsive Platform to respond to our fast-growing number of proposals and other information requests, our company has increased revenue and improved turnaround time, while enhancing our brand consistency,” said Nick DeMarco, Sr. RFP Content Writer, Payscale. “Congratulations to Responsive on helping us achieve such significant operational impact.”

Additional company milestones:

• Customers include more than 20 of the Fortune 100.
• #1 rankings in 14 G2 Spring 2024 Grid Market Reports, including Global RFP Software for the fifth consecutive quarter.
• Recognized by Forbes as one of “America’s Best Startup Employers 2024.”
• According to Glassdoor, 94% of employees approve of the CEO and 86% would recommend Responsive to a friend.
• Opened a new office in Coimbatore, India to accommodate the company’s fast-growing staff and increased market demand for Responsive solutions.
• Named a Hot Vendor in the Strategic Response Management (SRM) market category by industry analyst firm Aragon Research.

A silver sponsor for this year’s Forrester B2B Summit North America, which will take place May 5-8, 2024 in Austin, Texas, Responsive will showcase the leading SRM category platform at booth #938. In addition, Responsive is a sponsor of 6Sense’s Club6 Experience, where it will be hosting executive connect meetings with prospects and customers. To request a meeting with Responsive at the event, please contact us at [email protected]. For more information and location details about the Club6 Experience, please visit here.