ePrivacy is a regulation that governs the protection of personal data and privacy in electronic communications within the European Union. It is designed to complement the General Data Protection Regulation (GDPR) by specifically addressing the confidentiality and security of electronic communications, including emails, phone calls, and messaging apps. The regulation aims to ensure that individuals have control over their personal data and are protected from unauthorized access or use.
ePrivacy requires companies to obtain consent from users before collecting or processing their personal data, and to provide clear information about how their data will be used. It also mandates strict rules for the use of cookies and tracking technologies on websites, requiring websites to obtain consent before storing or accessing any information on a user's device. Additionally, ePrivacy sets guidelines for the confidentiality of electronic communications, such as requiring encryption and security measures to protect data from interception or unauthorized access. Overall, ePrivacy is crucial for safeguarding individuals' privacy rights in the digital age and promoting trust in online communications.
An example of how ePrivacy would be used is in the context of online advertising. When a user visits a website, their personal data such as browsing history, location, and interests may be collected by the website or third-party advertisers. ePrivacy regulations would require the website to obtain the user's consent before collecting and using their personal data for targeted advertising purposes. This could be done through a pop-up notification or a banner on the website asking the user to agree to the use of cookies for tracking their online behavior. If the user does not consent, the website would be required to respect their decision and not track or target them with personalized ads.
What’s involved with ePrivacy compliance?
1. Questionnaire Generation: Automatically generate tailored questionnaires based on factors such as industry, compliance requirements, and the specific needs of the organization. For example, generating ePrivacy compliance questionnaires based on the specific regulations that apply to the organization.
2. Distribution: Automatically distribute questionnaires to relevant stakeholders, including employees, vendors, and partners, via email or through integrated platforms. For example, sending ePrivacy compliance questionnaires to all employees who handle personal data.
3. Reminder and Follow-up: Send automated reminders to participants who have not completed or submitted their security questionnaires within a specified timeframe. For example, reminding employees to complete their ePrivacy compliance questionnaires before a deadline.
4. Reporting and Documentation: Automatically generate comprehensive reports summarizing questionnaire results, highlighting key findings, and providing recommendations for improvement. For example, generating a report on ePrivacy compliance questionnaire results with recommendations for areas that need attention.
5. Audit Trail and Compliance Tracking: Automatically maintain an audit trail of questionnaire activities and track compliance with internal policies, regulatory requirements, and industry standards. For example, tracking the completion of ePrivacy compliance questionnaires and ensuring all necessary steps have been taken to comply with regulations.
What to look for in a ePrivacy compliance tool
Look for software that automates repetitive tasks, such as generating questionnaires, distributing them, collecting responses, and sending reminders.
This reduces manual effort and speeds up the process. Software with AI capabilities can recommend answers from a well-maintained content library, validate responses, and analyze risks or gaps. This ensures accuracy and streamlines the review process.
Acquire tools that empower field teams to proactively share up-to-date security and compliance information via profiles or trust centers Integration with your existing tech stack, including CRMs, cloud storage, Microsoft Office, and collaboration tools like Slack or Teams.
A centralized content library or knowledge base that stores accurate, reusable answers helps streamline responses and ensures consistency in addressing compliance requirements.
Opt for software that supports team collaboration with features like task assignments, workload visibility, in-app comments, and e-signature collection. This ensures everyone stays aligned and projects move smoothly.
Detailed reports highlighting key findings, compliance status, and areas for improvement. An audit trail is also essential for regulatory compliance and internal tracking.
Case studies
- Saving $17M while supporting 18K Microsft sellers and experts with AI-powered content recommendations
- How Netsmart accelerates response time 10X
- How GEODIS is reducing SME review effort by 80%
- How JAGGAER uses Responsive AI for double-digit win-rate increase, 15X ROI
A lot of the tasks above can be automated with the right software. See how Responsive brings your teams and content together to produce standout responses that seal deals with speed.