Mining for gold: Knowledge management for the AI era
Hosted by

Marcea Say
Customer Education
Helene Johnson
Sr. Customer Success Manager
Unlock the hidden power of your content library and turn it into a goldmine for GenAI. Join Responsive’s expert services team as they share real-world tactics for transforming disorganized knowledge bases into strategic, AI-ready assets. Whether you’re a proposal manager, content strategist, or operations leader, this session is packed with actionable insights—from content cleanup workflows to maximizing AI self-service capabilities. Learn how to reduce risk, improve speed, and boost your response quality by working with AI, not against it.
This isn’t just theory—it’s a modern roadmap for knowledge management in a world where AI is at the heart of competitive advantage.